Terms of service

Terms and Conditions: 

Once your order has been placed via our website, email, or order form, you are automatically agreeing to our terms and conditions.

Payment Terms: Your first order is on a pro forma basis. Payment for goods must be made within 30 days of invoice. All goods will not be dispatched if the account is not held up to date and fully settled. Payment for the price of goods as set out on the order is due as per payment terms shown on our invoice and as agreed.

You shall not be entitled to withhold or set off any monies owed. If you fail to pay us any sum due in accordance with our contract, you will be liable to pay interest to us on such sums from the due date for payment at an annual rate of 5% above the base lending rate from time to time of Lloyd’s Bank PLC, accruing on a daily basis until payment is made. Whether before or after any judgement.

All payments that are more than 60 overdue will be subject to a £150 administration charge, all payments that are more than 90 overdue are subject to a £250 administration fee. Please note that failure to comply with these terms will result in your account returning to a pro forma basis.

 

Purchase Contract

All purchases made on this website and with Meg Hawkins Ltd are governed by these Terms and Conditions at any time; once an order has been placed, you will be bound by these terms and conditions. Terms and Conditions can be adjusted and updated at the discretion of Meg Hawkins Ltd.  Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase.

We will confirm acceptance of your order. This will occur either by message, written order confirmation, or on the website immediately after you have confirmed your order or by sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point, the purchase contract will be made, and we will supply the goods to you in accordance with your order and these Terms and Conditions.

 

Prices

All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate. The price of the goods will be as quoted on the website at the time you confirm your order (usually by clicking the "checkout" button), subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time, subsequent amendments to your order may mean that certain promotions are no longer being offered.

The price of the goods does not include a charge for delivery.

 

Availability

Although we endeavor to hold stock of all the items advertised for sale on our site, this cannot be guaranteed, so by acknowledging receipt of your order, we are not creating a binding contract to supply what you have ordered but which we do not have in stock. The content of the site is managed, and therefore, any products that are out of stock should be highlighted.

In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions.

 

Delivery

Orders will normally be dispatched within 24 hours. Wherever possible, orders received before noon will be dispatched the same day. Normal postal lead times are UK destinations 1-3 days, Europe 3-5 days, and all other areas worldwide 5-10 days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delays.

 

FOR TRADE ORDERS ONLY: Free shipping is available on orders over £300. This applies to UK Mainland addresses only. Excludes Northern Ireland, Highlands, Islands, and remote areas, Where a 50% Delivery charge will apply. 

 

Returns and exchanges

We believe you will be delighted with your purchases but there may be occasions when you feel it necessary to return an item. Please note that you will be responsible for the costs of returning the goods to us unless we deliver the item to you in error or the item is faulty.

Please note we must be notified of any shortages within 24 hours of delivery; if you receive goods in error, we must be notified within 24 hours. You can contact us at: hello@meghawkinsart.co.uk

 

Warranty and Liability:

Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights.

In addition as outlined above we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.